Introduction
This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.
Information We Collect
Information you provide directly
- Name and email address (when you book a consultation)
- Company name and website (if provided)
- Project details and service requirements
- Communication preferences
Information collected automatically
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- IP address (anonymized)
How We Use Your Information
We use your personal information to:
- Respond to your consultation requests
- Provide and deliver our services
- Communicate project updates and deliverables
- Improve our website and service offering
- Comply with legal obligations
We do not use your information for marketing unless you explicitly opt in. We do not share, sell, or rent your personal data to third parties.
Data Storage and Security
Your data is stored securely using industry-standard encryption. We use reputable third-party services for email (Google Workspace), scheduling (Cal.com), and analytics (privacy-focused tools only).
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at hello@erisalabs.com. We will respond within 30 days.
Cookies
We use minimal cookies to improve your experience. Essential cookies are required for the website to function. Analytics cookies help us understand how visitors use our site.
For detailed information about our cookie usage, see our Cookie Policy.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.
Questions about this policy?
If you have any questions about this privacy policy or our data practices, contact us directly.